1. All Sales are Final.
2. No cash refund except for no-stock item(s) . Refund process will take within 30 days.
3. No cash refund on any defective items.
4. No refund on issue for example on situations : change of mind or just don't like the item. But, we are willing to help on you on exchange.
5. No cash refund on not suitable, not match, change mind situation
6. Orders cannot be cancelled once it is being processed. No refunds and cancellation will be entertained.
7. In all cases, the items returned must be in their original condition, UNWORN, UNALTERED, UNWASHED, UN-IRONED with all the tags and the original packaging. The goods will be inspected once received.
8. The goods are customer’s responsibility until they have reached our warehouse. Please ensure to package your returned items properly in order to avoid damages. This include the boxes, packaging and tags. We are not responsible for any items that are returned with damage.
9. Shipping charges are to be borne by the sender
10. We will not be responsible on missing parcel / lateness due to third party delivery partner.
11. We recommends you use a postal service that insures you for the value of the goods you are returning and obtain a proof of posting.